Returns & Exchanges

At Wheelers Luxury Gifts, we want you to be completely satisfied with your purchase. If you are not entirely happy with your item, you can return it to us within 14 days of receipt for a full refund or exchange.

1

Notification

Contact our customer service team via email or phone to notify us of your intent to return an item and receive a Return Authorization Number.

2

Packaging

Carefully pack your items in their original luxury packaging and tags to ensure they remain in pristine, resalable condition during transit.

3

Shipping

Affix the provided return label to your package and drop it off at your nearest authorized courier location, ensuring you keep a copy of the tracking receipt.

4

Processing

Once our quality control team inspects the returned goods, we will process your refund or dispatch your exchange within 3 to 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing